• Please notify us at least 24 hours in advance if you need to cancel or reschedule an appointment

• Cancellations made less than 24 hours before your appointment are considered late

• If you’re running late, please contact us as soon as possible. We’ll do our best to accommodate you if time allows

• 5 total absences per quarter taken off the schedule

• A quarter is a defined as the following: January-March, April-June, July-September, October-December

• No guarantee of the same clinician or same time

• A no-show means missing an appointment without prior notice

• After two consecutive no-shows, we may pause or discontinue services unless we’ve discussed your situation

• A late cancellation or no-show will be billed at the session rate (the same as your regular appointment

fee)

• This fee is due before your next scheduled session

• We understand emergencies happen. If something unexpected occurs, please reach out as we review these situations individually

• If you cancel within the proper timeframe, we’ll make every effort to reschedule

• Unfortunately, we cannot guarantee make-up sessions for late cancellations or missed appointments

• If you are going to be out of town for +2 weeks, you will be taken off the schedule

• We cannot guarantee a spot will be held

• We will no longer be holding spots for the long term

• Please note that Tip of the Spear Psychotherapy Group cannot see you if you are out of the state or country.